Adjusted gross income (AGI) is the taxable portion of your gross income. Your AGI is your gross income minus tax deductions, so it will always be equal to or less than your gross income.
To qualify for our IRS Free File Program, your AGI must be $73,000 or less. If you're married filing jointly, the $73,000 AGI limit applies to your combined AGI. So, if the total of your AGI and your spouse's AGI exceeds $73,000, you do not qualify to file for free.
The Earned Income Tax Credit (EITC) is a tax break for individuals with low to moderate income. It's a refundable credit, meaning if the credit brings your tax bill down to $0 and there is still some credit left over, you will get a refund for that amount.
Some requirements include:
To find out if you qualify, use the IRS EITC assistant tool.
If you qualify for a free federal return, you can also file a free state return for the following states:
AR, AZ, DC, GA, IA, ID, IN, KY, MA, MI, MN, MO, MS, MT, NC, ND, NY, OR, RI, SC, VA, VT and WV
If you don't qualify to file for free, the cost to file a federal return is $34.95 and each state return is $39.95.
Unlimited phone and email support is included.
All tax forms, schedules, credits, and deductions are included — meaning all tax situations are covered.
If you qualify for our IRS Free File Program, you can also file a free state return for the following states: AR, AZ, DC, GA, IA, ID, IN, KY, MA, MI, MN, MO, MS, MT, NC, ND, NY, OR, RI, SC, VA, VT and WV. If you don't qualify to file for free or need to file a return for a state that isn't listed, each state return is $39.95.
No worries — anyone can file a federal return with TaxSlayer for $34.95 and each state return is $39.95.
With TaxSlayer, you file electronically using a desktop, tablet, or mobile phone. Simply create an account and follow the instructions to complete your return.
If you are due a refund, you can choose how to receive your money. You'll get your fastest possible refund with direct deposit.
We'll help you find every possible tax break to get the maximum refund you deserve.
You can apply for an extension of time to file through your account free of charge.
We stand behind our always up-to-date calculations and guarantee 100% accuracy, or we will reimburse you any federal or state penalties and interest charges.
Last updated on January 4, 2023
At TaxSlayer, we are committed to safeguarding customer information collected through the IRS Free File Program delivered by TaxSlayer website (freefile.taxslayer.com)(“Platform”). As a financial services and technology company, TaxSlayer LLC (“TaxSlayer”, “we”, and “us”) provides these guidelines to explain what information we may gather and how we may share it. This Privacy Policy explains TaxSlayer’s collection, use, retention, and security of information about you. It also describes your choices regarding use, access, and correction of your personal information.
Since your privacy is a priority to us, TaxSlayer will not share non-public information about you with third parties outside of the TaxSlayer corporate family without your consent, except as explained in our Privacy Policy.
As a U.S. based company offering products related to the preparation of U.S. federal and state tax returns, TaxSlayer does not market to nor target subjects of other countries including those in the European Economic Area. In addition, as a provider of tax preparation software, TaxSlayer may be considered an exempt financial institution under certain U.S. state privacy laws. While the General Data Protection Regulation (GDPR) and various data privacy laws do not apply to TaxSlayer, we meet the rules and regulations relating to data protection and security promulgated by the Internal Revenue Service and its Security Summit ( https://www.irs.gov/privacy-disclosure/security-summit for more information) and comply with the Gramm-Leach-Bliley Act.
As a service to our customers, our Platform may contain links to various tax agencies/services such as IRS.gov. The links provided are maintained by these separate entities and are not the property of, or affiliated with, TaxSlayer in any way. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
We collect information from you directly, the devices that you use to interact with us, and third-party analytics providers.
You may provide the following information to us directly when you enter and use our Platform, contact us for support, or purchase products and services:
We and partners working on our behalf may use cookies, web beacons, pixels, tags, or other digital tracking technologies to collect the following information from the device you use to interact with our Platform and services. We also create records when you make purchases or otherwise interact with the Platform or services.
For more information about cookies and a list of our partners that collect the information described above, please contact us at support@taxslayer.com .
You may be able to limit access of some of these technologies at the individual browser or device level; however, this limitation may disable or limit some of the features offered. For example, our mobile application may send you push notifications from time to time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
Our products and services are not intended for or directed to children under the age of 13, nor do we knowingly collect personal information from anyone under the age of 13.
We may use the information we collect for the following purposes:
Unless allowed by applicable law (including Section 7216) and we have your consent, we do not:
The privacy and security of your information is important to us. As indicated below, we may share your information to support the products and services you request, or provide your information to third parties, upon your specific consent, for products and services that may benefit you.
We may share your information with the following types of entities:
TaxSlayer understands the importance of protecting customer information and we have a team dedicated to keeping your information secure. TaxSlayer meets all rules and regulations relating to data protection and security for the tax industry promulgated by the Internal Revenue Service and its Security Summit ( https://www.irs.gov/privacy-disclosure/security-summit for more information).
TaxSlayer’s web-based and mobile applications secure information by utilizing a variety of security-related technologies to comply with regulatory standards and our internal information security policies.
We retain your information for up to three tax years to comply with our legal obligations, or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@taxslayer.com .
You have control over your personal data and how it’s collected, used, and shared. You have the right to access any information held by TaxSlayer that you either input directly or information collected as described above, subject to our data retention policy above.
Upon request, TaxSlayer will provide you with certain personal information you specifically request by contacting customer support at support@taxslayer.com or via a request sent to our address provided below. Your information will be provided in a machine-readable format. Any tax returns will be available in a non-fileable format.
You may view, manage, and/or make changes to your personal information by visiting your account online at freefile.taxslayer.com and selecting “Edit Account Information” in the My Account dashboard; by emailing our customer support; or via mail as set forth in the Contact Us section below.
You may choose to opt out of certain technologies used on TaxSlayer’s website. However, the choice to opt out of certain technologies may affect, alter, or eliminate the functionality of certain features of or the products and services offered by TaxSlayer.
We may communicate with you via email for transactional purposes. If you visit our commercial site (taxslayer.com), you may receive marketing email communications. To unsubscribe from receiving general marketing messages from us, please go to our unsubscribe page .
If you have questions or concerns regarding this Privacy Policy, you may contact customer support at support@taxslayer.com .
You can also write us at:
Any claim, controversy, or dispute arising out of or in connection with this Privacy Policy shall be subject to the informal resolution and arbitration provisions in our Terms of Service . If you have an unresolved privacy or data use concern that you feel has not been addressed satisfactorily, you may also contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request .
California law provides California residents with additional rights regarding our collection and use of your personal information. To learn more about your California privacy rights, visit the Privacy Notice for California Residents ;.
We reserve the right to change this Privacy Policy at any time.
Any material changes to our policy will be immediately posted and made available to consumers on our website. Notification of changes may be made by email or by means of a notice on the Site.
Last updated on January 4, 2023
The TaxSlayer software is licensed, not sold, to you by TaxSlayer LLC (“TaxSlayer”, “we”, “our”, “us”). This License Agreement (“Agreement”) applies to the software made available to you via our Website (freefile.taxslayer.com) for tax return preparation and, if selected, TaxSlayer's Electronic Filing Services (collectively, the “Services”), and all related sites, players, widgets, tools, applications, data, software, application programmatic interfaces (APIs), and other services (collectively the “Platform”).
You may not use the Platform until you have read and accepted this Agreement in the Platform. If you do not accept this Agreement, you should terminate your use of the Platform immediately. By downloading the Platform, you also agree to be bound by our Terms of Service and Privacy Policy , each as may be amended from time to time.
As used in this Agreement, the terms "you", "your", or "user" are synonymous, and refer to the person using the Platform in any way. A "registered user" is a user from whom TaxSlayer has received the information necessary to permit such person to print or electronically file a tax return prepared using the Platform and who complies with the terms and conditions of this Agreement. Note that you must be a registered user to be eligible for the guarantee and limited warranty described below.
Subject to our Terms of Service and your payment of any required fees (if applicable), TaxSlayer grants you a limited, revocable, non-exclusive, non-transferable, non-sublicenseable license to use the Platform to the extent permitted by its intended functionality for your own individual, personal, non-commercial purposes and not for the sublicense to or use by third parties. Specifically, you are granted a license to prepare a single, valid tax return and, after proper registration and any applicable payment, to electronically file such tax return.
You may only access and/or use the Platform through official published sites, services, applications, or methods that TaxSlayer or our licensed partners make available to you. Any access or use of our Platform through an application, site, service, or method provided by a party other than TaxSlayer or one of our licensed partners is strictly prohibited, outside the scope of the license granted herein, and may subject your account to termination and other legal action. Any other use not authorized herein, or by TaxSlayer in writing, is strictly prohibited and a violation of this Agreement.
The terms of this Agreement will govern any content, materials, or services accessible from or purchased within the Platform as well as upgrades provided by TaxSlayer that replace or supplement the original Platform, unless such upgrade is accompanied by a separate license agreement.
You agree that TaxSlayer is not acting as your agent or fiduciary in connection with your use of the Platform or any External Services (see Section 5 below). You may not use the Platform to prepare tax returns, schedules, or worksheets on a professional basis (i.e., for a preparer's or other fee). TaxSlayer shall have no responsibility or liability for damages or claims relating to any use of the Platform on a professional basis (i.e., for a preparer’s or other fee for tax preparation services), and you agree to indemnify TaxSlayer against any claims relating to such use.
Other than the limited license granted to you in this Agreement, TaxSlayer reserves all patent, copyright, trade secret, trade name, trademark, and other proprietary rights related to the Platform.
Except as otherwise specifically permitted in this Agreement, you shall not: (a) modify, download, intercept, or create any derivative works of the Platform, including any translations or localizations thereof; (b) access or use the Platform through an Platform or means not authorized by TaxSlayer; (c) copy, store, edit, change, exploit, download, modify, prepare any derivative work of, or alter in any way any of the content made available through the Platform; (d) license, sell, rent, lease, encumber, transfer, assign, distribute, disclose, post, make available, permit time-sharing or simultaneous use of, or otherwise exploit the Platform to or for the benefit of any third party; (e) distribute or make the Platform available over a network where it could be used by multiple devices at the same time(e); (f) reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, underlying ideas, or structure or organization of the Platform; (g) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols, or labels on the Platform; (h) publish or provide any results of any Platform, in whole or in part, aggregated or otherwise, to a third party without the prior written consent of TaxSlayer; (i) provide your username and password used to access the Platform to any third party for any purpose other than protection or encryption of account credentials; (j) use any systems or means, automated or otherwise, to access, acquire, copy, scrape, spider, harvest, or monitor any part of the Platform; (k) circumvent any technological measures employed by or on behalf of TaxSlayer to protect the Platform; (l) use any other technologies or initiate any other activities that may harm the Platform, or the interests or property of TaxSlayer or other users of the Platform; or (m) aid or encourage any third party to engage in any activity that would constitute a breach of this Agreement.
You agree that you will not use the Platform in any manner that could damage, disable, overburden or impair the Platform or interfere with any other party’s use and enjoyment of the Platform. You will not use the Platform to violate any applicable law, rule or regulation and you will not encourage or enable others to violate any applicable law, rule, or regulation. While using the Platform, you will not: inflict emotional distress on others, humiliate, assault, or threaten others, impersonate others or misrepresent your affiliation, stalk, harass or harm another individual, collect or store personal data about other users, spam or send unsolicited communications to others, or otherwise participate in activity that may result in liability of any kind.
You agree to review your tax return data for indications of obvious errors prior to transmitting that data to your return preparer. You are responsible for acquiring and maintaining all equipment, computers, software, and communications services (such as cellular data charges) relating to the access and use of the Platform, and for all related expenses and applicable taxes.
You agree that TaxSlayer may collect and use technical data and related information—including but not limited to technical information about your device, system and Platform software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Platform. We may use this information to improve our products or to provide services or technologies to you.
By downloading or otherwise accessing the software, you also agree to the collection, use, and sharing of your data in accordance with our Terms of Service and Privacy Policy .
You agree that TaxSlayer is permitted to access and use any tax return and other information provided by you in order to perform the Services and, if necessary, to access such information to obtain contact information in order to provide notifications relating to the Services to you.
Each software version shall generally be available for three years after its release date. The Customer’s access to the Platform and this License terminates upon the expiration of the software version, unless earlier terminated by either party.
TaxSlayer may revoke and/or terminate the foregoing license with respect to any aspect of the Platform at any time, for any or no reason. Your rights under this Agreement will terminate automatically if you fail to comply with any of its terms.
ANY USE OF THE PLATFORM NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.
In addition, TaxSlayer reserves the right, at any time, to change the terms of this Agreement by publishing notice of such changes on its website (freefile.taxslayer.com). Any use of the Platform by you after TaxSlayer's publication of any such changes shall constitute your acceptance of this Agreement as modified.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED PLATFORM IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED PLATFORM AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED PLATFORM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND TAXSLAYER HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED PLATFORM AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED PLATFORM OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED PLATFORM, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL LICENSOR’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE GREATER OF THE AMOUNT OF FIFTY DOLLARS ($50.00) OR THE PURCHASE PRICE YOU PAID FOR THE SOFTWARE. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
You may not use or otherwise export or re-export the Platform except as authorized by United States law and the laws of the jurisdiction in which the Platform was obtained. In particular, but without limitation, the Platform may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Platform, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the Platform for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
This License Agreement, including all claims relating to or arising hereof or breach thereof, whether sounding in contract, tort, or otherwise, will be governed and construed in accordance with the laws of the state of Georgia, excluding its choice-of-law principles.
Applicability of sectionThe terms of this section will apply to all disputes that may arise out of, are connected with, or relate to this License Agreement or the Platform, subject only to the following exceptions: (1) if we reasonably believe that you have in any manner acted or failed to act in any manner that may cause harm to us or any third party, we may seek injunctive or other appropriate relief in any court of competent jurisdiction; or (2) any dispute may, at the option of the claiming party, be resolved in small claims court in Augusta, Georgia, provided that all claims by all parties in the dispute (i) fall within the jurisdiction of the small claims court, and (ii) were unsuccessfully resolved through the informal resolution and arbitration procedures required below.
You agree that, except as provided below, any dispute, claim or controversy arising out of or relating in any way to the Platform, our Services, or this Agreement will be determined by binding arbitration or small claims court, instead of in courts of general jurisdiction. In the event we are unable to resolve any dispute through an informal dialogue, a third-party arbitrator or small claims court will help us resolve any disputes we might have, and any disputes will be resolved on an individual basis rather than as a class action.
In no event will the terms of this section limit our ability to investigate complaints or reported violations of this License Agreement, or to take any action we deem necessary and appropriate to mitigate actions against us, including reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties.
Informal resolutionIf you have any dispute with us or any related third party, arising out of, relating to, or connected with this License Agreement or the Platform, you agree to contact us directly and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account); and give us thirty (30) days from the date of filing your written description with us within which to resolve the dispute to your reasonable satisfaction. If we do not resolve the dispute through good faith negotiations under this informal process, you may pursue the dispute in accordance with the arbitration terms below.
ArbitrationAny claims by us, or claims by you that are not resolved by the informal resolution procedure described above, arising out of, relating to, or connected with this License Agreement, other than a claim by TaxSlayer for injunctive or other equitable relief, shall be settled confidentially by a single arbitrator with arbitration conducted in Augusta, Georgia (or via remote conferencing where appropriate and permitted to mitigate costs of travel) in accordance with the Rules of the American Arbitration Association or JAMS Arbitration Rules and Procedures. This License Agreement each of its parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.) will apply in all cases and govern the interpretation and enforcement of the arbitration rules and arbitration proceedings. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
In addition to and notwithstanding the terms stated above, the following will apply to your disputes: (1) the arbitration proceeding and results thereof will be kept confidential by each party; (2) the arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this License Agreement including any claim that all or any part of this License Agreement is void or voidable; (3) the arbitrator will not have the power to conduct any form of class or collective arbitration, nor join or consolidate claims by or for individuals; and (4) you hereby irrevocably waive any right you may have to a court trial (other than small claims court as provided above) or to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit, arbitration, or other proceeding against us or related third parties arising out of, relating to, or connected with this License Agreement.
Limitation of actionsRegardless of any statute or law to the contrary, you agree that any claim or cause of action arising out of, relating to, or connected with your use of the Platform or any term or condition of these Terms of Service, must be filed within twelve (12) months of the date the facts giving rise to the suit were known or should have been known by you, or forever be barred.
Last updated on January 4, 2023
Welcome to the IRS Free File Program delivered by TaxSlayer, a service provided by TaxSlayer LLC. (“TaxSlayer”, “we” “our”, “us”).
These Terms of Service apply to our website (freefile.taxslayer.com) (“Site”); all related applets, players, widgets, tools, data, software, application programmatic interfaces (APIs), and other services (collectively the “Services”); any related mobile applications (“Applications”); and all content (“Content”) contained in our Site, Applications, and Service (together, the “Platform”). TaxSlayer provides the Platform to you, subject to the terms contained in these Terms of Service.
Please read the terms and conditions of these Terms of Service carefully before using our Platform. By accessing or otherwise using any portion of the Platform, you represent that you have all the applicable rights and authority to grant TaxSlayer the rights granted herein, and you have read, understood, and agree to be bound by these Terms of Service. If you are not willing to be bound by the terms of these Terms of Service, you may not access or otherwise use any portion of the Platform.
As a U.S. based company offering products and services related to the preparation of U.S. federal and state tax returns, the Platform is intended for U.S. taxpayers only. TaxSlayer does not market to children under the age of thirteen (13) (“Minimum Age”) or subjects of other countries including those in the European Economic Area.
In consideration of use of the Site, you agree to: (a) provide true, accurate, current, and complete information about yourself as prompted by the registration page and (b) to maintain and update this information to keep it true, accurate, current, and complete. If any information provided by you is untrue, inaccurate, not current, or incomplete, TaxSlayer has the right to terminate your account and refuse any and all current or future use of the Site. You agree not to resell or transfer the Site or use of or access to the Site.
You acknowledge and agree that you must: (a) provide for your own access to the World Wide Web and pay any service fees associated with such access, and (b) provide all equipment necessary for you to make such connection to the World Wide Web, including a computer and modem or other access device.
While using the Platform, you agree that you will comply with all posted policies and agreements, including but not limited to our License Agreement and Privacy Policy , as updated from time to time. We may suspend or stop providing you with access to the Platform if you fail to comply with our posted policies.
You acknowledge and agree that TaxSlayer may terminate your password or account or deny you access to all or part of the Site without prior notice if you engage in any conduct or activities that TaxSlayer in its sole discretion believes violate any of the terms and conditions, violate the rights of TaxSlayer, or is otherwise inappropriate for continued access.
Our Privacy Policy explains the data we collect, use, store, and process while you use and access our Platform. By using our Platform, you acknowledge that you have read, understood, and agree to the terms of our Privacy Policy, which is incorporated herein by reference, and you agree that we may use such data in accordance with the terms of our Privacy Policy.
If you use our online tax preparation software, please see the terms and conditions of our License Agreement which are incorporated by reference herein.
You acknowledge that we retain all rights, title, and interest in and to all copyrights, trademarks, registered trademarks, and/or service marks, trade secrets, patents, and any other proprietary rights in the Platform. TaxSlayer®, its visual identity elements, and certain other graphics, and logos are the registered trademarks or trademarks of TaxSlayer LLC or its parent, subsidiaries, or affiliates.
The Platform is owned or licensed by us and is protected by the laws of the United States. You agree to prevent any unauthorized copying, use, or distribution of the content available to you in the Platform. You may not download and/or save a copy of any of the screens appearing on this Site except as otherwise provided in these Terms of Service, for any purpose. However, you may print a copy of the information on this Site for your personal use or records.
If you make other use of this Site, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to penalties. TaxSlayer does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property, by placing them on this Site.
We reserve the right to alter, change, modify, or terminate the Platform or any aspect, feature, service, content, or functionality of the Platform, at any time. TaxSlayer, in its sole discretion and at any time, may determine that certain tax topics, forms, and/or situations are not included as part of the Platform and may decline to provide related Services.
We may alter the availability of any feature of the Platform or impose new limitations on your use of the Platform at any time, with or without notice, liability, or obligation. We may from time to time, in our sole discretion, develop and provide Platform updates, which may include upgrades; patches; corrections; or changes, additions, or removal of features or functionality. You agree that we have no obligation to provide any updates or to continue to provide or enable certain features or functions, and that nothing in these Terms of Service shall be construed to require correction of any specific errors or discrepancies in the Platform.
To provide a high-quality experience for all users, we monitor the Platform to detect and prevent fraud and abuse. We may, in our sole discretion, terminate your account and your access to the Platform should we determine it is associated with fraudulent or abusive activities. Further, we reserve the right to pursue legal action in connection with fraudulent or abusive activities. We may also suspend or terminate an account or cease providing access to the Platform for any or no reason, including, but not limited to, if you have violated any term of these Terms of Service or our other policies.
Each software version shall generally be available for three years after its release date. Your access to the Platform and this License terminates upon the expiration of the software version, unless earlier terminated by either party.
You may qualify for the IRS Free File Program delivered by TaxSlayer if your tax situation meets one of the following conditions:
If you qualify for a free federal return under the IRS Free File Program delivered by TaxSlayer, you can also file a free state return for the following states:
TaxSlayer guarantees the accuracy of all calculations made using our software, or we will reimburse you any federal or state penalties and interest charges, subject to the terms and conditions below.
If you are registered user of TaxSlayer and you pay a penalty or interest charge to the IRS or a state taxing authority solely because of a calculation error on a form prepared using TaxSlayer software, and not as a result of, among other things, your failure to enter all required information accurately, your willful or fraudulent omission or inclusion of information on your tax return, your misclassification of information on your tax return, or your failure to file an amended return to avoid or reduce your penalty/interest after TaxSlayer has announced updates or corrections to the services in time for you to file an amended return, then TaxSlayer will reimburse you in the amount of the IRS or state penalty and/or interest paid by you to the IRS or state. You are responsible for paying any additional tax that is owed.
For more information and details on how to notify TaxSlayer if you believe you are entitled to a reimbursement, see Our Guarantees page.
Most refunds are issued within 21 days from the time they are accepted by the IRS.
With direct deposit, your money is transferred electronically from the Department of Treasury to your checking or savings account.
You can opt to receive your refund in the form of a printed check sent to you through the mail to the address listed on your return. Mailed refunds typically arrive five days after they are issued by the IRS. By choosing this option, you must pay any service charges for filing your return out of pocket when you file.
The Platform may present links to third-party websites for general educational purposes or otherwise (“Third-Party Content”). You acknowledge and agree that TaxSlayer has no responsibility for the accuracy or availability of information provided by Third-Party Content. All third parties are responsible for ensuring that material submitted for inclusion on our Platform is accurate and complies with applicable laws.
Links to external websites do not constitute an endorsement by TaxSlayer of the sponsors of such sites or the content presented on such sites. Information in the Third-Party Content that is linked to our Site comes from a variety of sources. TaxSlayer does not author, edit, or monitor these pages or links. You acknowledge and agree that TaxSlayer shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content on such external sites or resources.
In addition, you may encounter Third-Party Content in the form of advertisements, endorsements, or opinions about the TaxSlayer® Platform by third-party reviewers, advertisers, influencers, ambassadors, or authors, whether compensated by TaxSlayer or not. Such Third-Party Content may be published in digital, print, or any other form, on other Sites, applications, or media not necessarily owned by or related to TaxSlayer. The views, thoughts, and opinions expressed in the Third-Party Content belong solely to the author and have not been independently verified or approved by TaxSlayer. We do not assume any liability for the content or accuracy of the information presented in any Third-Party Content. Nothing expressed in any Third-Party Content shall be construed to create any warranty of any kind, whether express or implied, with respect to the Platform not otherwise covered in these Terms of Service, including any implied warranties of title, merchantability, satisfactory quality, fitness for a particular purpose, or any warranties arising out of any law, custom, course of dealing, performance, or trade usage.
From time to time, we may send you communications through the various channels that you have provided to us (e.g. push notifications, in-app messages, e-mail address, mailing address). These communications may include, but are not limited to, tips and recommendations, and other account-related or transactional messages.
By accepting these Terms of Service and using the Platform, you expressly consent to the receipt of all such communications from or on behalf of us and you are deemed to have received such notices at the latest within two (2) business days from us posting or sending a notice. You may not opt out of receiving account-related or transactional communications.
You are responsible for keeping your account information, including your e-mail address, up to date. We assume no liability nor any responsibility for any consequences resulting from your provision or use of outdated, incomplete, or inaccurate information in connection with the Platform. If you would like to modify your ability to receive communication from our Platform, in some cases, you may control those settings within the settings or preferences. To unsubscribe from receiving messages from us, please go our unsubscribe page .
IRS Circular 230 Notice. Nothing in our communications with you (including, but not limited to, any emails, website content, attachments, enclosures, or other accompanying materials) relating to any federal tax transaction or matter are considered to be "covered opinions" as described in Circular 230.
Use of the Platform may involve transmission of data through the networks of your mobile carrier or Internet service provider (ISP). You are responsible for all carrier, text/SMS, data, or other related fees or charges you incur from your carrier or ISP in connection with, or related to your use of the Platform. We assume no liability or responsibility for the payment of any charges you may incur.
To prepare and/or file a tax return using our Services, you must create an account on the TaxSlayer® platform.
When you create an account with us, you represent to us that you are at least the Minimum Age, and that the information you provide us is truthful, accurate, complete, current, and otherwise in compliance with these Terms of Service at all times. Submission of false, misleading, inaccurate, incomplete, obsolete, or other information prohibited under these Terms of Service may result in immediate termination of your account on the Platform. Accounts that are created through fraudulent, misleading, or inauthentic means, whether by third-party apps or otherwise, can be disabled or deleted by us at any time, with or without notice to you. Repeated creation of multiple inauthentic accounts may result in disabling of your account(s) and/or a permanent ban from accessing the Platform.
You are responsible for maintaining the confidentiality of your account login credentials. You agree to accept responsibility for any and all activities that occur under your account, including but not limited to, any activity that occurs as a result of your failure to keep secure and maintain the confidentiality of your account and password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use anyone else’s password or account at any time on the Platform. We will not be responsible or liable for any loss or damage arising from your failure to comply with these requirements, and you may be held liable for any losses incurred by us or any other user of the Platform if your failure to keep your account information secure and confidential.
We seek to cultivate an active user community that shares our passion for innovation, and our drive to constantly improve our Platform. Unless otherwise indicated for a particular communication, any communications or material of any kind that you e-mail, post or otherwise transmit through this Website, including data, questions, comments or suggestions, will be treated as non-confidential and non-proprietary.
By submitting any ideas, feedback, and/or proposals to us regarding the Platform (“User Feedback”), you expressly acknowledge and agree that: (a) we are not under any obligation to you, including any obligation of payment of compensation or confidentiality, with respect to the User Feedback; and (b) we may freely use, assign, transfer, distribute, exploit, and further develop and modify any ideas, concepts, know-how or techniques in your User Feedback for any purpose including, but not limited to, developing and marketing products using such information without compensation to you. To the extent any copyright or other intellectual property ownership interest vests in you with respect to the User Feedback, you hereby grant us a worldwide, non-exclusive, royalty-free, fully paid up, irrevocable, sublicensable, and perpetual right and license to make, use, copy, sell, distribute, otherwise exploit, and create derivative works of the User Feedback. Further, you irrevocably release us from any and all liability that may result from or are related to the rights to the User Feedback.
Without limiting your right to post honest consumer reviews under applicable state or federal laws, you agree not to make any make any statement on our Platform, including but not limited to our blogs and community forums available on our Site, about TaxSlayer or its parent, subsidiaries, affiliates, employees, members, managers, or representatives, that is false, abusive, harassing, threatening, vulgar, obscene, pornographic, harmful, defaming, violative of any rights of privacy, or otherwise illegal or harmful.
If you use our Platform to prepare a tax return, you agree that you are responsible for submitting complete and accurate information and for reviewing your tax return for errors prior to electronically filing or printing your return. You are responsible for preparing your return early enough to ensure meeting any tax filing deadlines.
We may offer certain interactive tools and services and informational resources on the Site, and interview questions within the Platform. You acknowledge and agree that these tools and services are provided merely as a convenience to you, and that you retain ultimate responsibility for ensuring the accuracy and completeness of any information you submit while using the Platform.
If you choose to file your return electronically, your tax return will be converted to and stored in a standardized format for transmission to the applicable federal or state taxing authority. We may, but are under no obligation to, make certain non-substantive (e.g., formatting) changes to your return to conform with various e-filing requirements and standards. TaxSlayer cannot guarantee that the taxing authority will accept your return, as rejections may occur due to circumstances beyond our control (e.g., incorrect user information, malfunction of the taxing authority's system, etc.). You are responsible for verifying the status of your return to confirm that it has been received and accepted by the applicable taxing authority and, if necessary, for filing it manually.
If you wish to make purchases through the Site, you may be asked by the merchant or information or service provider from whom you are making the purchase to supply certain information, including credit card or other payment mechanism information. You agree not to hold TaxSlayer liable for any loss or damage of any sort incurred as a result of any such dealings with any merchant or information or service provider through the Site. You agree that all information you provide any merchant or information or service provider through the Site for purposes of making purchases will be accurate, complete, and current. You agree to pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You also will be responsible for paying any applicable taxes relating to purchases through the Site.
As a term of using our Platform, you agree not to engage in any of the following activities:
TaxSlayer has no obligation to monitor the Platform. However, you acknowledge and agree that TaxSlayer has the right to monitor the Platform electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation, or other governmental request, to operate the Platform properly, or to protect itself or its customers. TaxSlayer will not intentionally monitor or disclose any private email message unless required by law. TaxSlayer reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms of Service.
The Platform is operated from the United States. We make no representation that the Platform, or content or information available via the Platform, is appropriate or available for use outside the United States, and access to it from jurisdictions where the content is illegal is prohibited. Those who choose to access the Platform from outside the United States do so at their own risk and initiative and are responsible for compliance with all applicable laws.
The Platform may be subject to U.S. export control laws, including, without limitation, the U.S. Export Administration Act and its associated regulations. You may not use or export any materials via our Platform in violation of any export, re-export or import laws and regulations of the United States or any other jurisdiction. You represent and warrant that you are not located in a country that is: (a) subject to an embargo by the United States or that has been designated by the U.S. Department of State as a state sponsor of terrorism; or (b) included on any list of prohibited, restricted, or sanctioned parties published by the United States.
THE SERVICES (INCLUDING ANY SOFTWARE AND CONTENT CONTAINED THEREIN) ARE LICENSED AND PROVIDED "AS IS" AND "AS AVAILABLE". ANY USE OF THE SERVICES WILL BE AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DATA LOSS, OR NON-INFRINGEMENT, OR ANY WARRANTIES WITH RESPECT TO THE ACCURACY, RELIABILTY, COMPLETENESS, OR AVAILABILITY OF ANY CONTENT OR INFORMATION, INCLUDING ANY WORKSHEETS OR FORMS, PROVIDED WITHIN THE PLATFORM. WE MAKE NO REPRESENTATIONS OR GUARANTEES THAT THE SERVICES WILL BE FREE FROM LOSS, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO. WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES THAT THE USE OF OR THE RESULTS OF THE USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, BE ACCURATE, RELIABLE, CURRENT, OR THAT OPERATION OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE.
YOU FURTHER ACKNOWLEDGE THAT THE OPERATION AND AVAILABILITY OF THE SYSTEMS USED FOR ACCESSING AND INTERACTING WITH THE SERVICES OR TRANSMITTING INFORMATION TO ANY TAXING AUTHORITIES CAN BE UNPREDICTABLE AND MAY, FROM TIME TO TIME, INTERFERE WITH OR PREVENT ACCESS TO THE SERVICES. WE ARE NOT RESPONSIBLE FOR ANY SUCH INTERFERENCE WITH, OR PREVENTION OF, YOUR USE OR ACCESS TO THE SERVICES BEYOND OUR REASONABLE CONTROL. WE ASSUME NO LIABILITY FOR ANY ERRORS OR DELAYS, OR THE CONSEQUENCES THEREOF, IN TRANSMITTING YOUR TAX RETURN, WHETHER CAUSED BY US, YOU, ANY TAXING AUTHORITY, OR ANY THIRD PARTY, OR BY ANY OTHER CAUSE.
WE DO NOT WARRANT THAT ALL VERSIONS OF ANY PRODUCT OR SERVICE OFFERED (E.G., MOBILE, DESKTOP, OR ONLINE) WILL CONTAIN THE SAME FEATURES, CONTENT, OR FUNCTIONALITY. FURTHERMORE, WE DO NOT WARRANT THAT THE IRS FREE FILE PROGRAM DELIVERED BY TAXSLAYER CONTAINS ALL OR THE SAME FEATURES, CONTENT, OR FUNCTIONALITY AS ANY OTHER VERSION OF SOFTWARE OFFERED BY TAXSLAYER.
WE DO NOT PROVIDE TAX ADVICE. YOU AGREE THAT NEITHER TAXSLAYER NOR ANY PART OF ITS PLATFORM SHALL BE CONSTRUED AS A FINANCIAL ADVISOR, LEGAL ADVISOR, TAX ADVISOR, BANK, ACCOUNTING FIRM, OR ANY ADVISOR IN ANY CAPACITY. ANY INFORMATION CONTAINED ON THE PLATFORM IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. WE DISCLAIM ANY RESPONSIBILITY FOR THE VALIDITY, ACCURACY, OR ADEQUACY OF ANY POSITIONS MADE BY YOU ON ANY TAX RETURNS PREPARED USING THE PLATFORM. YOU AGREE THAT YOU ARE RESPONSIBLE FOR ENSURING THAT THE RESULTS AND DOCUMENTS PRODUCED BY THE PLATFORM ARE CORRECT.
THESE DISCLAIMERS OF LIABILITY APPLY TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.
OUR CUMULATIVE LIABILITY TO YOU OR ANY PARTY RELATED TO YOU FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR USE OF THE PLATFORM WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE APPLICABLE PORTION OF THE SERVICES AT ISSUE WITHIN THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE DATE OF YOUR CLAIM. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION OR CLAIMS IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION, BREACH OF CONTRACT, BREACH OF WARRANTY, INDEMNITY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND OTHER TORTS.
IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR INVESTMENT, OR THE LIKE), OR FOR THE LOSS OF PROFIT, REVENUE, OR DATA, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE RESPECTIVE LIABILITY OF TAXSLAYER, ITS EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS, AFFILIATES, WEBSITE CO-BRANDING PROVIDERS AND CONTENT OR SERVICE PROVIDERS RESPECTIVE LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY SUCH STATE LAW.
You agree to defend (at our option), hold harmless, and indemnify us from and against all third-party claims and all liabilities, assessments, losses, costs and expenses (including reasonable attorneys’ fees), or damages resulting from or arising out of (a) your alleged or actual breach of these Terms of Service, including your representations and warranties; (b) your use or misuse of the Platform; (c) your placement or transmission of any message, information, software or other materials through the Site by you or users of your account; and/or (d) your alleged or actual infringement or violation of the rights of a third party, including without limitation any intellectual property rights, rights of publicity, and rights of privacy.
Subject to the terms of this section, these Terms of Service will remain in effect for as long as you use the Platform. You may cancel your account and terminate these Terms of Service at any time and for any reason. We may terminate these Terms of Service and your access to the Platform at any time and for any reason, with or without notice to you. Upon any termination of these Terms of Service, the rights and licenses granted to you hereunder, including your ability to access and use the Platform, will immediately terminate, and you shall immediately cease using any and all materials and other similar content in your possession or control that are proprietary to us. You agree that we will have no liability to you for any costs, losses, damages, or liabilities arising out of or related to the termination of these Terms of Service. Any provision of these Terms of Service that should, by its nature, survive termination of these Terms of Service will survive its termination.
We may assign these Terms of Service or delegate any of our rights or obligations hereunder, or any part thereof, to any third party, including our successor-in-interest, without requiring your written consent. You may not assign these Terms of Service in whole or in part, for any reason. These Terms of Service will be binding upon and will inure to the benefit of the parties and their heirs, executors, administrators, successors, and assigns.
Except with respect to platform providers through which you download or use applications certified by us, nothing in these Terms of Service, either express or implied, is intended to or will be deemed to confer upon any other person or entity any right, benefit, or remedy of any nature whatsoever under or by reason of these Terms of Service.
These Terms of Service, including all claims relating to or arising hereof or breach thereof, whether sounding in contract, tort, or otherwise, will be governed and construed in accordance with the laws of the state of Georgia, excluding its choice-of-law principles.
The terms of this section will apply to all disputes that may arise out of, are connected with, or relate to these Terms of Service or the Platform, subject only to the following exceptions: (1) if we reasonably believe that you have in any manner acted or failed to act in any manner that may cause harm to us or any third party, we may seek injunctive or other appropriate relief in any court of competent jurisdiction; or (2) any dispute may, at the option of the claiming party, be resolved in small claims court in Augusta, Georgia, provided that all claims by all parties in the dispute (i) fall within the jurisdiction of the small claims court, and (ii) were unsuccessfully resolved through the informal resolution and arbitration procedures required below.
You agree that, except as provided below, any dispute, claim or controversy arising out of or relating in any way to the Platform, our Services, or this Agreement will be determined by binding arbitration or small claims court, instead of in courts of general jurisdiction. In the event we are unable to resolve any dispute through an informal dialogue, a third-party arbitrator or small claims court will help us resolve any disputes we might have, and any disputes will be resolved on an individual basis rather than as a class action.
In no event will the terms of this section limit our ability to investigate complaints or reported violations of these Terms of Service, or to take any action we deem necessary and appropriate to mitigate actions against us, including reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties.
If you have any dispute with us or any related third party, arising out of, relating to, or connected with these Terms of Service or the Platform, you agree to contact us directly and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account); and give us thirty (30) days from the date of filing your written description with us within which to resolve the dispute to your reasonable satisfaction. In the event we are unable to resolve any dispute through an informal dialogue, a third-party arbitrator or small claims court will help us resolve any disputes we might have, and any disputes will be resolved on an individual basis rather than as a class action.
Any claims by us, or claims by you that are not resolved by the informal resolution procedure described above, arising out of, relating to, or connected with these Terms of Service, other than a claim by TaxSlayer for injunctive or other equitable relief, shall be settled confidentially by a single arbitrator with arbitration conducted in Augusta, Georgia (or via remote conferencing where appropriate and permitted to mitigate costs of travel) in accordance with the Rules of the American Arbitration Association or JAMS Arbitration Rules and Procedures. These Terms of Service and each of its parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.) will apply in all cases and govern the interpretation and enforcement of the arbitration rules and arbitration proceedings. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
In addition to and notwithstanding the terms stated above, the following will apply to your disputes: (1) the arbitration proceeding and results thereof will be kept confidential by each party; (2) the arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms of Service including any claim that all or any part of these Terms of Service is void or voidable; (3) the arbitrator will not have the power to conduct any form of class or collective arbitration, nor join or consolidate claims by or for individuals; and (4) you hereby irrevocably waive any right you may have to a court trial (other than small claims court as provided above) or to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit, arbitration, or other proceeding against us or related third parties arising out of, relating to, or connected with these Terms of Service.
Regardless of any statute or law to the contrary, you agree that any claim or cause of action arising out of, relating to, or connected with your use of the Platform or any term or condition of these Terms of Service, must be filed within twelve (12) months of the date the facts giving rise to the suit were known or should have been known by you, or forever be barred.
The failure of TaxSlayer to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is found to be contrary to any law or regulation of an administrative or governmental agency or body, such provision will be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. In the event such a provision cannot be modified and becomes invalidated or unenforceable, its invalidation or unenforceability will not affect the validity or enforceability of any other provision of these Terms of Service.
These Terms of Service, together with our License Agreement and Privacy Policy , as each may be amended from time to time, constitutes the complete and exclusive Terms of Service between you and us with respect to the subject matter hereof and supersedes all prior or contemporaneous oral or written communications, proposals, representations, understandings, or Terms of Services not specifically incorporated herein.
From time to time, we may add to, modify, or revise these Terms of Service. If a change is determined in our sole discretion to be material, we will notify you by e-mail, via your Account Hub, or by posting a notice on this page. You agree that such modified Terms of Service will be effective upon our posting of such updates, unless otherwise set forth by us. Your continued use of the Platform after such change becomes effective will constitute your affirmative acceptance to the modified Terms of Service. If you do not agree to, or cannot comply with, the Terms of Service as amended, you must stop using the Platform.
If you have any questions regarding these Terms of Service, you may contact us at support@taxslayer.com or via First Class Registered U.S. mail, overnight courier, or personal service to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901.
Last updated on January 4, 2023
This Privacy Notice for California Residents (“Privacy Notice”) is provided by TaxSlayer LLC (“TaxSlayer”, “we”, and “us”) solely for visitors, users, and others who reside in the State of California (“you”). The information contained in this Privacy Notice supplements the information provided in our Privacy Policy and is posted to comply with the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and other California privacy laws. In the event of a conflict between this Privacy Notice and our Privacy Policy, this Privacy Notice shall govern.
This Privacy Notice applies to information collected via our IRS Free File delivered by TaxSlayer website ( freefile.taxslayer.com ) and the services provided thereon (collectively “Platform”). This Privacy Notice does not apply to any information that is exempted from the CCPA or CPRA, including information collected, processed, sold, or disclosed pursuant to, or subject to, the Graham-Leach-Bliley Act (“GLBA”) or the California Financial Information Privacy Act (“CFIPA”).
This Privacy Notice does not apply where TaxSlayer processes your information in our role as a service provider on behalf of a customer or entity. When we act as a service provider, the privacy policy and related notices of the company for which we process data will govern.
When you interact with our Platform, we may collect information that identifies, relates to, describes, or is reasonably capable of being associated with or linked to you (“Personal Information”). The types of Personal Information that we collect are detailed in our Privacy Policy . In addition, the categories of Personal Information that we have collected from you within the last twelve (12) months, the sources of and purposes for which we have collected such information, and information about to whom we have disclosed or sold, or with whom we have shared such information are below. The examples of information provided below include both information collected in connection with financial products and services (which may be subject to the GLBA and/or CFIPA) and other information.
| Category | Description / Examples | Collected / Source of Information | Business Purpose for Use or Disclosure to “Service Providers” (defined below) | Sold or Shared to “Third Parties” (defined below) |
| Identifiers | Names, addresses, unique personal identifiers, IP addresses, SSNs, driver’s license numbers, and passport numbers | Yes, from you if you entered the information to create an account with us or to prepare a tax return; from your device via cookies or other tracking technologies (e.g., IP address) | We use this information in accordance with Section 7216 of the IRS Code (“Section 7216”) and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Personal Information covered by Section 1798.80 of the California Code (information that identifies you and isn’t already public knowledge) | Signature, physical characteristics or description, state identification card number, insurance policy number, education, bank account number, credit card number, debit card number, and other financial information, medical information, and health insurance information | Yes, from you if you entered the information in your account | We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Information about protected classifications California or federal anti-discrimination laws | Age, marital status, medical condition, gender, veteran or military status | Yes, from you, if you entered the information for your tax return | We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Commercial information | Products or services purchased, consumer history | Yes, from you, if you made a purchase with us | We only collect and use commercial information in relation to providing tax preparation-related services and products. We may share this information with our affiliates. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Biometric information | Fingerprint, voiceprint, facial recognition, eye recognition | No | N/A | N/A |
| Information about your online activity such as search and browsing history and whether you viewed or clicked on a particular site, app, or ad | Browsing and search history, click history, view history, usage of particular features on our website | Yes, from your activity via your device | We use information about your online activity to personalize or customize your experience, develop new features or services, and to improve the overall quality of our product offerings. We may share this information with our affiliates and service providers. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Geolocation data | City and state location of your device | Yes, from your device | No, we do not use or disclose this information to service providers. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | Yes, audio data may be collected from you only if you call our customer service phone number. You are notified at the beginning of the call whether the call is recorded. | We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Professional or employment-related information | Job application, resume, and related materials | Yes, from you if you entered the information on your tax return or if you submitted the information as part of a job application with us. | We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. If you submitted this information for a job application, we use this information to determine your job eligibility. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Educational information | Information that is not publicly available but directly or indirectly relates to or identifies a student | Yes, from you if you entered the information on your tax return or if you submitted the information as part of a job application with us. | We use this information in accordance with Section 7216 and other applicable laws, to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. If you submitted this information for a job application, we use this information to determine your job eligibility. | No, we do not share this information with third parties unless required by law to legal authorities. We may share this information with entities as may be permitted by law (such as in connection with a sale or restructuring of all or part of our business). |
| Inferences drawn from other Personal Information | Inferences drawn from the information we collect that can be used to create a profile reflecting your preferences, characteristics, behavior, attitudes, etc. | No | N/A | N/A |
We determine the retention period for each of the categories of Personal Information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.
The CCPA provides you with certain rights regarding your Personal Information, insofar as such Personal Information is covered under the CCPA, as described below.
You have a right to know what Personal Information we have collected, used, shared, or sold about you in the last twelve months, and why. This information has been provided in the table above as well as in our Privacy Policy . If you need further information, please contact us in writing at TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com .
You have a right to request access to the Personal Information we have on file for you. You also have the right to request a copy of that information, and we will provide you this information unless legal exceptions apply. If you want to access your information or receive a copy, send a description of the information you want to access to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com .
A verifiable request may be submitted by a California resident or a person registered with the California Secretary of State that is authorized to act on your behalf. Your request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information (or an authorized representative), and sufficient detail that allows us to properly understand, evaluate, and respond to your request.
We will confirm receipt of your request within ten (10) days of receipt. TaxSlayer will respond to the request within forty-five (45) days of receipt. The period of response may be extended another (45) days if more time is required. In that event, we will inform you of the reason and extension period in writing.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded.
You have the right to ask us to delete your Personal Information, subject to exceptions. To request deletion of your Personal Information, please send us a verifiable request to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com .
You have the right to request that we correct inaccurate Personal Information that we maintain about you, taking into account the nature of such information and the purposes for which we process such information. To request correction of your Personal Information, please send us a verifiable request with an explanation how such information is inaccurate to TaxSlayer LLC, 945 Broad Street, Augusta, Georgia 30901 or by email at support@taxslayer.com .
We do not sell your Personal Information in the common sense of the word. Under the CCPA and CPRA, you have the right to opt out of the “sale” or “sharing” of your Personal Information to “third parties.” Information not covered by the CCPA would not be deemed to be “sold” or “shared.”
Entities to whom we disclose information for business purposes are “Service Providers”, which are companies that we engage to conduct activities on our behalf. Service Providers may help us to provide you products and services, complete transactions, support our everyday operations, or assist in business management and development. We restrict Service Providers from using personal information for any purpose that is not related to our engagement.
Entities to whom a business “sells” or “shares” information are “Third Parties” for purposes of this policy. Under the CCPA, a business “sells” personal information when it discloses personal information to a company for monetary or other benefit. A company may be considered a Third Party either because the business discloses personal information to that company for something other than an enumerated business purpose under California law, or because its contract does not restrict it from using personal information for purposes unrelated to the service it provides to us. A business “shares” personal information when it discloses personal information to a company for purposes of cross-context behavioral advertising.
We do not “sell” Personal Information. We do not “share” information unless required by law to legal authorities.
If you do opt out, we will set a cookie on your device that enables us to identify you if you return and allow us to prevent your data from being transferred. If you delete the cookie or return using a different device or browser, however, we will not be able to connect the session to your opt-out and will not be able to prevent the transfer of your data.
The CCPA prohibits a business from discriminating against California consumers for exercising the rights outlined above. We will not discriminate against you for submitting such requests by:
In addition, we do not offer any financial incentives or differences in price or service, in an attempt to influence your decision whether or not to exercise any of your rights under the CCPA.
We may change this Privacy Notice from time to time. When we do, we will post the revised version on our website. The Privacy Notice was last updated and became effective on the date posted at the top of this page.
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TaxSlayer will not issue a refund for returns rejected by the IRS or any state agency.
